Do you have questions? We have the answers!
Is your question not included? Feel free to contact us.
Questions about the resort
No, our info & helpdesk is open until 19:30 p.m.
You can check in and out 24 hours at any time of the day
Arrival at the airport after 20:00
Between 8 pm and 8 am, check-in is only possible in combination with a transfer.
Adal, our driver, will pick you up from the airport and take you directly to Torso. He will also take care of handing over the key to the accommodation.
Our guests can use the internet for free. You have free Wi-Fi connection via fiber optic.
Although they are still so sweet, pets are not allowed in the resort.
From 18 years to 88 years, there is always a mix of single, couples or just good friends, to be found on the accommodation
The accommodation and its facilities are EXCLUSIVELY reserved for our own guests.
There is no possibility to visit us as a day guest.
Club Torso offers you a healthy and extensive breakfast buffet. We welcome you daily from 09:00 to 11:00.
Breakfast for our hotel-resort guests who have to leave early!You can request a breakfast package at the info desk the evening before departure without any costs.
Our Breakfast service is included, and only for guests who have booked directly through our site. Breakfast for our visitors costs € 11.50 per person.
Yes, optionally wash, including detergent, and / or dry. Bring in the morning - Clean and dry in the afternoon. An accompanying price list is available for you on your info Channel of the Bungalow.
In the room spacious there is also the possibility to iron. Here is a steam iron at your disposal, free of charge.
We have no restrictions for guests with tattoos or piercings.
Torso is ideal for singles and solo naturists. Other guests are a mix of singles, friends, and couples who all enjoy a clothing-optional holiday. For singles: No extra charges for solo travelers, but rather a small discount.
Questions about the rooms
The Spanish law prohibits smoking in the bungalow / rooms and is non-smoking. On your own terrace and the public outdoor space such as around the pool or garden you will find the designated places for smokers. Respect your fellow guests at the resort who do not smoke.
If there is smoking in the room, a service charge of € 185.00 will be charged for additional cleaning efforts.
Via the satalite we have a range of international television channels that you can receive.
All bungalows have a bedroom with a high-quality double bed. There is no option of single beds.
Yes, all our Villas & Bungalows have an electronic safe for free.
Yes, you can always order (11/19 hours) via our snack menu (without service costs).
Questions about the booking
Yes. We can always store your luggage in our luggage room free of charge. There are also lockers available for valuables. Toilette and shower possibilities for late departures.
Guaranteed check-in time is 14:00. If you arrive earlier, we can not guarantee that your room is ready for a check-in. Of course you can already use all our facilities when you arrive early.
Please leave your room before 11 am on the day of departure. Late check-out is possible subject to availability and on request (extra costs) until 3 pm at the latest.
You have the choice to make a reservation with payment by credit card or a bank transfer of your choice.
The bath towels are changed daily. Swimming pool/beach towel will be handed over upon arrival.
This can be exchanged after every 7th day, or earlier, at €2.50 per issue.
You will always find the best price by booking directly with us - on the website, www.ClubTorso.com. Other platforms always have restrictions in the fine print. With which you quickly pay 15, - euro per day more.
For questions e-mail info@clubtorso.com or by phone: +34 928 988 565
No, with 85% regular guests, the loyalty is already calculated in our night prices.
Is someone having a birthday, do you want to highlight someone, or do you want to treat yourself to something extra? Here you will find an overview of the various options:
- Decorate hotel room | € 19.50
Surprise your party with a decorated room! Upon arrival, the hotel room will be decorated with streamers, confetti, and a personalized greeting card. This instantly creates a festive atmosphere! - Romantic surprise | € 24.50
Surprise your loved one with a romantic gesture! A large bouquet of rose petals and delicious assorted chocolate bonbons. Red box with 44 pieces in the room. - Festive breakfast | € 29.00
During your breakfast on the terrace, we serve a bottle of rosé Spanish Prosecco (Cava 75 cl). Now that’s a festive breakfast! - A bottle of wine (75 cl) | € 24.50
A good start to your vacation begins with a good glass of wine! Choose from white, rosé, or red. - Order and deliver flowers
You can order via www.interflora.es, and delivery is possible on the day of arrival with your reservation number. We will then place the flowers in the hotel room.
If you wish to take advantage of any of the above options, please contact the reservations department at info@clubtorso.com.